Privacy Policy
Last updated: 10/27/2025
Introduction
Dollr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through WhatsApp.
By using Dollr, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect information that identifies you, including but not limited to:
- Name and contact information
- Phone number
- Financial transaction data
- Spending patterns and financial insights
Usage Information
We collect information about how you use Dollr, including chat interactions, commands sent, and features accessed.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your financial transactions and requests
- Generate personalized financial insights and reports
- Send alerts and notifications about your financial activity
- Ensure the security and integrity of your data
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption of sensitive data
- Secure data storage and transmission
- Regular security audits and updates
- Access controls and authentication
We do not store your bank or mobile money PINs. All sensitive information is handled with the utmost care and security.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in operating our services (under strict confidentiality agreements)
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of certain communications
- File a complaint with relevant data protection authorities
To exercise these rights, please contact us through WhatsApp or email.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Third-Party Services
We may use third-party services to help us operate and improve our services. These services include:
- Meta (WhatsApp): We use WhatsApp's platform to deliver our services. Your communications through WhatsApp are subject to Meta's Terms of Service and Privacy Policy.
- Cloud Services: We may use cloud providers to store and process your data securely.
- Analytics Services: We use analytics tools to understand usage patterns and improve our services.
- Payment Processors: We may use third-party payment processors for financial transactions.
These third-party services have their own privacy policies governing how they handle your data.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Dollr, you consent to the transfer of your information to these facilities.
Children's Privacy
Dollr is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
Contact Us
If you have any questions about this Privacy Policy, please contact us through WhatsApp or email at privacy@dollr.com